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Delivery Information

Dispatch and Delivery

We aim to despatch all orders within 3-5 working days and 7-14 working days if we need to order in stock. During busy times if your order is more than a few items and may require a large box to be packed in then we may contact you to get an ideal delivery date just to make sure you will be around when the delivery is attempted. We may need to contact you regarding artwork for your order. So this can delay your order slightly.

We use Royal Mail's first class signed for posting service for most orders depending upon order size.

Sometimes we use a courier for larger orders. A signature is required on delivery and the parcel can be tracked. We aim to dispatch all orders within 2-5 working days. After we have posted your order, courier parcels are delivered next working day to most UK mainland addresses. If there is nobody to sign for the order a card will be left with instructions for re-delivery or collection.

International Delivery

We use Royal Mail's International Mail tracked and signed service for international orders. Pricing has been simplified and we have fixed the postage costs at £9 for smaller items and £15 for larger sized items.
We aim to dispatch all orders within 2-5 working days during peak work flows, although under normal circumstances dispatch time can be quicker than this. Orders can be tracked upon request.

Bank holidays, and seasonal holidays.

Bank holidays and seasonal holidays may cause delays in postage. This can also be our most busiest time leading up to a bank holiday or a seasonal holiday so please bare with us we will endeavour to dispatch your order as soon as we possibly can. All orders are subject to a queuing system and each order is prioritised accordingly.

Please ensure all delivery addresses are correct. If a parcel bounces back due to an incorrect delivery address, a postage charge will apply.

As stated in our T&C's
(5) Refunds and cancellation on delayed items
A refund is issued on a lost item no later than 12 weeks from date of dispatch. This is so we can determine that the item has indeed been misplaced by the Postal Service as of Royal Mails T&C's.